Crazy Times Responsible Gaming — Safe Gaming Guide

Gaming is for enjoyment — not stress. At Crazy Times, we want you to always play safely, within your limits, and with full awareness.

Set Limits Self-Exclusion Benefits Help Centre 18+ Only

The Pillars of Responsible Gaming

What we do to ensure responsible gaming at Crazy Times

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and can be reduced at any time.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, Crazy Times will automatically alert you and help you wrap up the session.

Self-Exclusion

You can temporarily or permanently close your account at any time. Self-exclusion periods range from 7 days up to 5 years.

Cooling-Off Period

Need a break for a few days? Set a cooling-off period anywhere from 24 hours to 6 weeks. You won't be able to log in during this time.

Betting & Loss Limits

If bets or losses exceed a set threshold, Crazy Times will automatically send an alert and, if necessary, end the session.

Professional Support

If you feel you may be experiencing a gaming addiction, our support team will help connect you with professional assistance organizations.


Your safety is our priority

Our support team is available 24/7 for any issues.

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Age Restriction Warning — For players aged 18 and above only

Crazy Times is an adult gaming platform. No one under the age of 18 is permitted to use this site. We urge parents and guardians to enable parental controls on any shared family devices.

What Is Responsible Gaming?

Responsible gaming means keeping gaming as a form of entertainment — not a source of financial strain or stress. Crazy Times believes every player should stay aware of their own means and limits, and make decisions accordingly.

Our responsible gaming program has been developed in line with international gaming regulatory guidelines. The goal is simple — to keep you in control and enjoying the experience at all times.

Responsible gaming at Crazy Times isn't just about rules — it's part of who we are. Every user's mental wellbeing and financial safety is our highest priority.

Please note: Gaming is meant to be fun. If it ever starts to feel like a burden, take a break right away and get in touch with us.

Signs of Problem Gaming

There are signs that tell you gaming has crossed the line from entertainment. Crazy Times wants you to be able to recognize them yourself and take action in time.

Financial Signs
Repeatedly playing to chase losses, depositing beyond your budget, borrowing money to gamble, and skipping bill payments to place bets.
Psychological Signs
Feeling restless or irritable when not playing, withdrawing from friends and family, lying to find time to play.
Behavioral Signs
Disrupted sleep, loss of focus at work or school, neglecting daily responsibilities in favor of gaming.
Signs of Addiction
Unable to stop despite trying, steadily increasing bet sizes, constantly thinking about wins and losses.

If you recognize even one of these signs in yourself, please use the tools below or contact our support team.

Crazy Times Safety Tools

We don't just talk about it — we act on it. All the tools below are available directly from your Crazy Times account settings, no approval required.

Tools Description Time to Take Effect
Deposit Limit Set Daily / Weekly / Monthly Immediate
Session Time Limit Set a maximum time limit per session Immediate
Loss Limit Automatic break after a set loss amount Immediate
Cooling-Off A break lasting from 1 day to 6 weeks Immediate
Self-Exclusion 7 days to 5 years, or permanent closure Immediate
Reality Check Display play time and spending at regular intervals Enable from Settings

Steps to Set a Limit

Setting limits on your Crazy Times account is quick and straightforward. Just follow the steps below:

1
Log in to your account

Log in to Crazy Times with your username and password.

2
Go to Profile Settings

Click the profile icon in the top right corner and go to "Account Settings" or the "Responsible Gaming" option.

3
Choose Your Limit Type

Deposit, session time, loss limit — choose what you need and set your amount or duration.

4
Confirm

Once confirmed with an OTP or password, your limit will take effect immediately.

Limit decreases take effect immediately; increases take effect after 7 days. This is intentional — to prevent decisions being made in the heat of the moment.

Self-Exclusion Process

Self-exclusion is a feature that lets you decide to step away from Crazy Times for a set period or permanently. It's a brave and positive step to take.

Temporary Exclusion

7 days to 6 months. Your account will not reopen automatically when the period ends — you will need to submit a request.

Long-Term Self-Exclusion

6 months to 5 years. There is an option to reconsider once the cooling-off period ends.

Permanent Exclusion

Account permanently closed. Any future requests to open a new account will be declined.

During self-exclusion, Crazy Times will automatically block any attempt to open a new account in your name.

Protection of Minors

Crazy Times strictly ensures that no one under 18 can access the platform. Date of birth verification at registration and identity document checks as part of the KYC process are both mandatory.

If Crazy Times is accessed on a family device, we ask parents and guardians to:

  • Use parental control software on your browser.
  • Keep your login credentials out of reach of children.
  • If you share a device, keep your browser history and password manager locked.
  • If you have any suspicions, contact our support team directly — we'll act promptly.

Support & Professional Advice

You don't have to face a gaming problem alone. Beyond Crazy Times' own support team, a range of professional organizations are ready to help. Remember — asking for help isn't a sign of weakness; it takes real courage.

Crazy Times Support

Our 24/7 live chat support team is trained in responsible gaming. Reach out any time.

National Mental Health Helpline

For mental health support in Bangladesh, reach out to: Kaan Pete Roi and the National Institute of Mental Health (NIMH).

Problem Gambling Counseling

Crazy Times can help connect you with locally licensed counselors or problem gambling specialists.

Family Support

If you feel a family member may be struggling with a gaming problem, our support team is ready to guide your family in the right direction.

Verify Yourself

Ask yourself the questions below. If you answer "yes" to three or more, it's time to use our responsible gaming tools or seek support.

1Have I deposited more than my budget allowed last month?
2Have I placed bigger bets trying to win back money I've lost?
3Have I tried to stop gaming but couldn't?
4Have I skipped work, family time, or sleep to play?
5Am I hiding my gaming from family or friends?
6Do you feel restless or irritable when you're not gaming?
7Have I placed bets using borrowed money or by dipping into my savings?
8Has gaming become my main source of enjoyment in life?
This self-assessment is not a substitute for professional advice. If you have concerns, please speak with our support team.

Frequently Asked Questions (FAQ)

Yes, all of Crazy Times's responsible gaming tools — including deposit limits, session time limits, cooling-off periods, and self-exclusion — are completely free to use. You'll find them directly in your account settings.

No. Even after a self-exclusion period ends, your account is not reactivated automatically. You will need to contact the support team and consciously request reactivation. This is intentional.

Limits can be decreased instantly. However, requests to increase a limit take 7 days to come into effect. This delay is intentional — to prevent impulsive overspending in the heat of the moment.

Yes. During a cooling-off period or self-exclusion, you cannot make new deposits or place bets, but you retain full rights to withdraw any balance remaining in your account.

If you're concerned about a family member, contact the Crazy Times support team directly. We'll handle your enquiry with full confidentiality, help you take the right steps, and connect you with professional counsellors.

Yes. Our system can detect unusual gaming patterns. If suspicious behaviour is identified, our responsible gaming team may reach out directly and, if necessary, place the account under temporary review.

The Crazy Times Commitment

We don't just provide gaming — we're committed to creating a safe gaming environment.

Verifying the age of all players and immediately closing accounts belonging to minors.

Keeping responsible gaming tools accessible, free of charge, and encouraging their use.

Maintaining a 24/7 support team trained to identify signs of gaming addiction.

Not sending any promotional messages to self-excluded players.

Guiding players facing financial difficulty toward support rather than applying pressure.

Adhering to international responsible gaming standards and maintaining transparency through regular audits.


Play Crazy Times Safely

Play within your limits and enjoy the experience. Join today and see the benefits of responsible gaming for yourself.

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