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Crazy times Privacy Policy — Your Data Is Protected

Protecting your personal information is our top priority. This Privacy Policy clearly explains how every piece of information you provide to crazy times is collected, used, and safeguarded.

SSL Encryption Data Secured No Third-Party Sales
Last Updated: January 2026 — This privacy policy applies to all services provided by crazytimes.vip.
Our Privacy Commitment

How secure is your data at crazy times — a quick overview

Personal Data Protection

Your name, address, phone number, and banking details are kept strictly confidential and are never sold to any third party.

256-Bit SSL Encryption

All transactions and data transfers on crazy times are protected by military-grade 256-bit SSL encryption, keeping them out of reach of hackers.

Secure Data Storage

All your data is stored on secure servers. Regular security audits and penetration testing are conducted.

Identity Verification Security

Documents submitted during the KYC process are verified in a highly secure environment and can only be accessed by authorized personnel.

Right to Delete Data

You may request the deletion of your personal data at any time. We will comply unless we are required by law to retain it.

Cookie Controls

We use cookies, but you can manage or disable them at any time through your browser settings. No unnecessary tracking cookies are used.

Table of Contents

1. Introduction & Scope

Welcome to crazy times. This Privacy Policy ("Policy") crazytimes.vip Applies to the website, mobile app, and all related services. By using Crazy Times, you are considered to have read and agreed to this Privacy Policy.

Crazy times is an internationally licensed online gaming platform. We believe transparency and trust are the foundation of a sustainable gaming environment. That is why the crazy times Privacy Policy is written in full so every user in Bangladesh can easily understand it.

Please note: This Policy applies solely to the crazy times platform. Third-party websites and payment gateways have their own privacy policies, and crazy times is not responsible for those.

2. Information We Collect

Crazy times collects only the information that is necessary. Collecting excessive or irrelevant data goes against our policy. The table below outlines the types of data collected and the reasons for collection.

Type of Data Example Reason for Collection
Identity Information Name, date of birth, nationality Account Verification & KYC
Contact Information Email, mobile number Account Security & Notifications
Financial Information BKash/Nagad number, bank account Payment Processing
Identity Document NID, passport copy KYC Verification
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Information Betting history, login times Service Quality Improvement

3. How We Collect Information

Under the crazy times Privacy Policy, data is collected only through specific and transparent means. The main sources of data collection are:

  • Direct Registration: Information you provide when creating an account is collected directly.
  • KYC Verification Process: By submitting identity documents and other required paperwork during withdrawals or large transactions.
  • Automatic Collection: When you use crazy times, device information, cookies, and log files are collected automatically.
  • Payment Gateway: Transaction data is collected via bKash, Nagad, or bank transfers.
  • Customer Support Communications: Information shared during live chat or email contact may be recorded.
Our Commitment: crazy times never collects your information through social media scraping, third-party data brokers, or any other unauthorized method.

4. How We Use Your Information

Crazy times uses your information solely for the purposes listed below. Our privacy policy leaves no room for misuse of your data.

  • For account creation, management, and verification.
  • To process all financial transactions, including deposits and withdrawals.
  • To send bonuses, promotions, and personalized offers (you can opt out of this at any time).
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve issues.
  • To make technical improvements to the platform and enhance the user experience.
  • To meet legal obligations and report to licensing authorities.
  • To manage responsible gaming programs and protect users.

5. Information Sharing Policy

Crazy times never sells or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

  • Payment Providers: Necessary details are shared with bKash, Nagad, Rocket, or your bank to process transactions.
  • Game Software Providers: Limited technical data may be shared to ensure games operate correctly.
  • Legal Authority: Data disclosure may be required by court order or government directive.
  • Licensing Authority: Certain information must be shared with regulatory authorities to maintain compliance with gaming licenses.
  • AML Authority: Necessary information is shared to comply with anti-money laundering laws.
Clear Messaging: Crazy Times never sells your information to advertising companies, data brokers, or any other commercial entity.

6. Cookies & Tracking Technologies

Crazy times uses cookies on its website and app. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies: Essential for login sessions and site security. Disabling these will prevent the service from functioning properly.
  • Performance Cookies: Used to improve page loading speed and overall user experience.
  • Functional Cookies: Used to remember your preferred language, theme, and settings.
  • Analytics cookies: To understand which pages are visited most. This information is completely anonymous.

Cookies can be managed or deleted at any time through your browser settings. However, disabling essential cookies may limit access to some features of Crazy Times.

7. Security Measures

Crazy times follows the highest industry security standards to protect your information. Our multi-layer security framework ensures your data remains safe at all times.

SSL 256-bit encryption

All data transmissions are secured with military-grade encryption.

Secure Data Center

Data is stored in ISO-certified data centers under 24/7 monitoring.

Regular Security Audits

Independent security experts conduct regular system audits.

Two-Factor Authentication (2FA)

OTP and two-factor authentication are available to keep your account secure.

Your Responsibilities: Never share your password or OTP with anyone. No crazy times employee will ever ask for your password.

8. Your Rights

Under the crazy times Privacy Policy, you have the following rights over your data. Contact our support team to exercise any of these rights.

Right to Access Data

You have the right to know what information crazy times holds about you.

Right to Correct Data

You can request corrections to any inaccurate or outdated information.

Right to Delete Data

Where there is no legal obligation to retain it, your data will be deleted upon request.

Right to Object to Processing

You have the right to object to marketing or certain types of data processing.

Data Portability

You can request an export of your data in a standard format.

Right to Opt Out of Marketing

You can request to opt out of promotional emails or SMS at any time.

9. Data Retention Period

Crazy times does not retain data longer than necessary. Retention periods for different types of data are as follows:

Type of Data Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transactions 7 Years AML & Tax Law Compliance
KYC Documents 5 Years Licensing Authority Guidelines
Customer Support Conversations 3 Years Service Quality Review
Cookies & Session Data Up to 90 Days Security & Performance
Marketing Preferences Until the relationship ends Remembering Your Preferences

10. Protection of Minors

Crazy times is strictly an adults-only gaming platform. Under our Privacy Policy and Responsible Gaming policy, no one under the age of 18 is permitted to create an account.

  • Age is verified at registration and reconfirmed during the KYC process.
  • If any data belonging to a minor reaches our systems, it is deleted immediately.
  • If a parent or guardian believes their child is using our platform, please contact our support team directly.
Committed to Child Protection: crazy times has implemented strict technical and policy measures to prevent minors from accessing its gaming platform.

11. Privacy Policy Updates

Crazy times reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made:

  • A notice will be sent to your registered email address.
  • A notice will be posted on the website.
  • For major changes, at least 7 days' notice will be given in advance.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
The date of the most recent update will always be shown at the top of this page. We recommend checking it regularly.

Frequently Asked Questions (FAQ)

No, Crazy Times never sells your personal information to advertising companies or data brokers. Only limited data may be shared for payment processing, legal obligations, or at the direction of regulatory authorities.

When an account is closed, your active usage data is deactivated. However, financial transaction records and KYC documents are retained for a specified period due to legal and licensing obligations. See the "Data Retention Period" section for details.

Go to Account Settings to update your notification preferences, or request to opt out of marketing via support chat. Please note that essential account notifications (such as password changes and transaction confirmations) cannot be turned off.

As an international platform, crazy times may store data on servers located in different countries. Regardless of where your data is stored, the same privacy standards apply and all data remains encrypted.

Yes. If a data security incident occurs that may put your information at risk, you will be notified at your registered email address within 72 hours along with guidance on the necessary steps to take.

crazy times Security Standards

SSL 256-bit encryption ISO-Certified Servers 24/7 Security Monitoring Two-Factor Authentication (2FA) No Sale of Data to Third Parties

Play Safe at Crazy Times

Your data is completely secure. Register now and enjoy the thrill of Live Casino, slots, and betting.

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